Welcome to Respondet support. Here you will find information about the payment of your purchase, the shipment of your purchase and the possible return of your purchase. If you have any further questions, please call us.


Respondet accepts the following payment methods:

  • Credit Card: Visa, MasterCard, American Express.
  • PayPal: Shop easily with Paypal. Go to to register.
  • iDeal


We ship within 1-2 business days to all of the Netherlands, Belgium and Germany.


Customers have 14 calendar days to change their mind about a purchase from the moment they receive it. To be eligible for a refund, your item must be unused and in the same condition as when you received it. It must also be in its original packaging.

Products purchased on Respondet have a 1 year warranty.

Please contact us for returns and refunds.

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